Privacy Policy

Acceptance of the privacy policy

Please read this privacy policy carefully. By using our website, you agree to its terms. If you do not agree, please do not use the site. We may update this policy periodically, so please review it regularly.

Commitment to confidentiality

Carboni Services Conseils respects your privacy. This policy describes how we collect, use, and disclose personal information. It does not apply to employee information, which is governed by internal policies. For any questions regarding our use of personal information, please contact our Privacy Officer (contact information below).

Definition of personal information

Personal information is any data relating to an identifiable person, excluding certain professional contact details used for professional communications.

Collection of personal information We may collect the following information:

Name

Address (postal and email) and telephone number

Financial information (e.g., credit card details)

Comments on testimonials

Other information required or permitted by law

This information is usually collected directly from you, but may also be obtained from financial institutions with your permission or if necessary for our services.

Use of personal information

We use your personal information as permitted or required by law to:

Providing products and services

Payment processing

Customer tracking and marketing (using only your name, address, and phone number)

Sharing of personal information

We may share your information as required or permitted by law:

With contractors and agencies to provide services (limited to necessary use)

With courier and shipping services (limited to delivery purposes)

With financial institutions

To recover debts

With affiliated companies for tracking and marketing (limited to name, address and telephone number)

In the event of a business transfer (limited to transactional purposes)

For testimonials in marketing materials (anonymously, unless additional consent is obtained)

Withdrawal of consent

You can withdraw your consent or opt out of receiving non-essential communications. This will not affect any processing carried out before the withdrawal. You can opt out of receiving promotional information by unsubscribing or contacting us.

Security measures

We use a variety of measures to protect your personal information, including technical, administrative, and physical security measures. While we strive to ensure security, no method is completely secure. Keep your account credentials secure and contact us if you suspect any security issues.

Links to other sites

Our site may contain links to other websites. We are not responsible for the content or privacy practices of these sites. Please review their privacy policies and terms of use separately.

Cookies

We use cookies to improve user experience, remember passwords, and personalize content. Advertisers on our site may also use cookies, governed by their own policies. You can manage your cookie preferences through your browser settings, although disabling cookies may affect site functionality.

Storage of personal information

We retain your information for as long as you are a customer and to the extent required by law or to complete transactions. Information is stored in Canada or the United States with appropriate security measures. If storage locations change, we guarantee equivalent security standards.

Contact us

For any inquiries, complaints, or access to your personal information, please contact:

Privacy Officer:

Carboni Consulting Services

110145 Berri Street, Montreal, Quebec H3L2G7 Canada

acarboni06@gmail.com